PLAN & PUBLISH
One inbox for every comment, DM, mention and review
Assign, tag, set SLAs and reply in your brand voice — without opening a single native app.
The problem
Six apps, three phones, and the one angry comment that nobody saw for nine hours.
Threads with context
The original post sits next to the conversation, so you can answer without guessing what they are replying to.
Internal notes that stay internal
Annotate a thread for your team. Enforced at the database layer as a separate message direction, so it can never accidentally sync outbound.
SLAs with teeth
Response clocks per conversation, breach alerts, and per-agent response-time analytics.
In detail
Everything in Inbox
- Comments, DMs, mentions, reviews and quote-posts unified
- Assignment, status, tags and priority
- Saved replies with variable substitution
- AI reply suggestions in your brand voice, three options
- Automatic sentiment tagging
- Rules engine: auto-assign, auto-tag, auto-hide
- SLA timers with breach alerts
- Full-history search and per-agent analytics
Works with
Inbox does not work alone
Questions
Inbox, specifically
Which plans include Inbox?
Inbox is included on every plan, with limits that scale by tier. See the pricing page for the exact matrix.
How long does setup take?
Connecting your first network takes about two minutes. We import 90 days of history automatically where the platform API allows it, so the dashboards are useful immediately rather than after a month of collection.
Do you support all eleven networks here?
Where the platform API exposes the capability, yes. Where it does not — and there are real gaps, particularly around Threads and Bluesky analytics — we say so in the interface rather than showing you an empty chart with no explanation.
Can I export the data?
Every table has a CSV export, reports export to PDF, PPTX and XLSX, and the Advanced plan includes a public API and a Looker Studio connector. Your data is not held hostage.
What happens to my data if I cancel?
Your account drops to the Free plan rather than being deleted. You can export everything at any time, and a full account deletion removes all of it within 30 days.
Try Inbox on your own accounts
Free forever plan. No card. Connect a network and see your real numbers in under five minutes.
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